Our organization is engaged in undertaking Computer Annual Maintenance Contracts ( Computer AMC). These contracts are signed with renowned companies. We have a team of expert professionals, which are engaged in providing effective maintenance service. Our services are offered round the clock to solve any kind of problems related with the computers. The salient features of our Annual Maintenance Contract are listed below:
Option of Comprehensive / Non-comprehensive AMC /Resident Engineer:
- Comprehensive AMC includes parts & service
- Non-Comprehensive AMC only service is provided
- Resident engineer is provided with on site support 365 days.
Desktop / Laptop / Printers Support:
- Problem diagnosis, support and problem rectification
- Diagnosing and resolving the problem according to the severity assigned to it
Anti Virus Management:
- To ensure automatic updates and scans periodic checking of the anti virus tool are happening as scheduled
- Any errors are resolved
Email and Internet Management
- Administration of mail servers
User account management:
- Creation, updation, deletion and maintenance of user accounts
- Monitoring performance & mail queues
- Implementation / management of Internet usage policies
Network Management:
- Ensuring high availability of networks at all times
- Identifying LAN faults & getting them resolved